IQOS CLUB is the IQOS loyalty program, where you can find exclusive content, special offers, and a unique community to share your experience with IQOS.
To access IQOS CLUB, you must have an IQOS 3 DUO, IQOS ILUMA, or Lil line device associated with your profile. If you already have an IQOS device associated with your profile, LOG IN TO IQOS CLUB.
Find out more about status levels and their benefits:
To access IQOS CLUB, you must have an IQOS 3 DUO, IQOS ILUMA, or Lil line device associated with your profile. If you already have an IQOS device associated with your profile, LOG IN TO IQOS CLUB.
Find out more about status levels and their benefits:
- Silver status benefits are available to all IQOS CLUB members.
- Gold status benefits are for IQOS CLUB members with at least 2500 points.
- Platinum status benefits are for IQOS CLUB members with at least 7500 points.
Access to IQOS Club is just a click away, using the same credentials you registered with on the iqos.com website. You can start collecting points only if an IQOS kit has already been associated to your profile.
The IQOS Club loyalty program is open to all individuals over 18 years of age who are IQOS users and Italian residents”.
Resellers of monopoly goods, IQOS kits and accessories are not allowed to take part in the initiative.
In order to participate in the IQOS Club loyalty program you have to register your own IQOS kit by entering the 12-digitcode you can find on the device box (second line, just after the parenthesis) or the 14-digit serial number you can find on your IQOS device or pocket charger in the appropriate field.
To join the IQOS CLUB, you must have a device from the IQOS 3 DUO, IQOS ILUMA, or Lil line associated with your profile.
Check if your device is linked to your account by following these simple steps:
Check if your device is linked to your account by following these simple steps:
- Login with your credentials on iqos.com.
- Check out “My Devices.”
- If the device does not appear there, contact our support.
Yes, it is free.
You can register multiple devices in your user profile. To do so, go to iqos.com, click on “My Devices,” and then click on “Register Device.”
If you purchased your device on IQOS.com, it will be registered automatically. In case you bought it from one of the IQOS stores, you will be able to create your user profile and enter your device as a new customer in the IQOS database by entering the 12-digit code found on the box (second line, after the parenthesis) or the 14-digit serial number found on the IQOS device or pocket charger in the field provided.
If you are unable to register your device, please get in touch with support.
If you purchased your device on IQOS.com, it will be registered automatically. In case you bought it from one of the IQOS stores, you will be able to create your user profile and enter your device as a new customer in the IQOS database by entering the 12-digit code found on the box (second line, after the parenthesis) or the 14-digit serial number found on the IQOS device or pocket charger in the field provided.
If you are unable to register your device, please get in touch with support.
IQOS CLUB members get benefits with every purchase. You will get one level point and one collection point for every euro you spend. Collecting level points, you can get exclusive benefits such as discounts on IQOS purchases. You can also use the points to claim a voucher by purchasing online, at our IQOS stores, or any other participating store.
You can discover exclusive offers and discounts tailored for IQOS CLUB members and receive updates about the latest news and offers on IQOS products.
You can discover exclusive offers and discounts tailored for IQOS CLUB members and receive updates about the latest news and offers on IQOS products.
Joining IQOS CLUB does not affect your warranty.
You can update your user account's personal information anytime by logging in and accessing your account details on the IQOS CLUB website.
The status defines the status level within IQOS CLUB points you have earned. Therefore, you cannot update it manually.
The status defines the status level within IQOS CLUB points you have earned. Therefore, you cannot update it manually.
Canceling your IQOS CLUB membership will not affect your IQOS registration, nor will you lose access to the services available on iqos.com. The services available to registered users depend on the type of registered device.