How to reach us
There are several ways you can reach us
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Get support via Live Chat
Chat to our IQOS Experts in real time. They’re available every day from 9AM to 8PM.
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Self-diagnose with IQOS Solver
Self-diagnose problems with your device using the IQOS Solver online self-diagnosis tool.
![A Stellar Blue IQOS on a notebook.](https://d1sgjabyqzb9dz.cloudfront.net/ContactsGlobal/Tile2_Contacts.jpg)
Do you still need support?
There are several ways you can reach us.
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Call us at 800226042
Sometimes you just want to hear a human voice. We get it. That's why our phone support line connects you you directly to an IQOS expert.
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Facebook us
We’re very social on our social media, so feel free to message us with any questions and we’ll get back to you in minutes.
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