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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

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IQOS ILUMA i PRIME

Garnet Red IQOS ILUMA i PRIME device and its charger on a dark turquoise background

Select your Kit

Garnet Red IQOS ILUMA i PRIME device and its charger on a blue fabric

Warranty Cards

If you are on a holiday or travelling for work in a country where IQOS is available and your device is damaged, let us know and we'll send you a replacement for free.

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Blue IQOS ILUMA i PRIME device and a phone on a table

IQOS App

We are constantly improving the technologies in your device. To make sure you always have the best possible experience, check if the latest firmware update is available.

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Search for the stores closest to you where you can purchase IQOS and Lil devices, accessories, discover the services dedicated to you or receive assistance.

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Talk to an IQOS Expert. Available every day from 7.00 to 22.00.

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This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.