To date, only the HEETS brand tobacco sticks are compatible with IQOS on the Italian market.
In the filters of tobacco sticks it has the purpose of cooling the steam to an acceptable temperature and therefore giving the consumer a pleasant experience during inhalation
Our toxicologists have analyzed the use of PLA within the tobacco stick filter and concluded that it can be used safely for the intended purpose.
During the experience with IQOS, the filter changes its appearance, color and hardens after the end of the experience. This change is specially designed to remove excess aerosol water vapor and provide a more pleasant experience.
- Always use original IQOS cleaning tools and sticks.
- Clean the holder, cap and connectors between the holder and pocket charger.
- Replace the holder cap every 6 months.
- Watch the tutorials to learn how to clean your device. Videos are available on our support page.
- There is no tobacco residue in the Holder;
- The heating blade should be cleaned regularly. See the tutorial on how to clean your IQOS device. The video is available on our support page.
- The cap of the holder is completely closed;
- Tobacco sticks have not been exposed to moisture or high temperatures;
- The tobacco sticks have been stored in a dry place to prevent the tobacco mixture from sticking;
- If the cap of the holder does not close well, try with a different holder or cap.
Packaging materials shall not be biodegradable. Throw away the tobacco sticks and packaging according to the instructions of your municipality.
Nicotine is naturally present in HEETS tobacco and is released in the vapors generated when using the IQOS device.
Devices with IQOS blade heat tobacco sticks from the inside instead of burning it, thus producing no smoke and ash and generating a less intense smell than cigarettes.