Web Accessibility Declaration for Private Entities under Article 3, Paragraph 1 of Law January 9, 2004, No. 4

Philip Morris Products SA and Philip Morris Italia S.r.l. are committed to making the IQOS Italia Website accessible, in accordance with Law January 9, 2004, No. 4. This accessibility declaration applies to: it.iqos.com.

Compliance Status

Non-compliant

This website is partially compliant with the requirements set forth in Appendix A of the UNI CEI EN 301549 standard due to the non-compliance cases listed below.

Non-accessible Content

The content listed below is not accessible due to non-compliance with Law January 9, 2004, No. 4:

• C.1.1.1 Non-text content - Some non-text content presented to the user does not have an equivalent text alternative that serves the same purpose;
• C.1.2.1 Audio-only and Video-only (Prerecorded) - For some prerecorded audio-only or video-only media, no alternative is provided that presents equivalent information;
• C.1.3.1 Info and Relationships - In some cases, information, structure, or relationships conveyed through presentation cannot be programmatically determined or are not available as text;
• C.1.3.2 Meaningful Sequence - In some cases, when the sequence in which content is presented affects its meaning, the correct reading sequence cannot be programmatically determined;
• C.1.3.5 Identify Input Purpose - The purpose of some input fields that accept specific data is not properly communicated to assistive technologies or has not been implemented correctly;
• C.1.4.1 Use of Color - In some cases, color is used as the only visual means of conveying information, indicating actions, prompting responses, or as a visual distinguishing element;
• C.1.4.3 Contrast (Minimum) - The visual presentation of text and images of text does not always have the required minimum contrast ratio;
• C.1.4.4 Resize text - Some text cannot be resized up to 200 percent without assistive technology and without loss of content and functionality;
• C.1.4.5 Images of Text - In some cases, images of text are used instead of text alone and are neither customizable nor essential for the type of information conveyed;
• C.1.4.10 Reflow - Some content that does not require two-dimensional layout for use or understanding cannot be presented without loss of information and without requiring scrolling in two dimensions at a resolution of 1280 x 1024 px with 400% zoom;
• C.1.4.11 Non-text Contrast - The visual presentation of information necessary to identify interactive interface components and their states does not always have the required minimum contrast ratio;
• C.1.4.12 Text Spacing - Modifying line height, paragraph spacing, letter spacing, and word spacing results in loss of content or functionality;
• C.1.4.13 Content on Hover or Focus - In some cases, when mouse hover or keyboard focus makes content visible and hidden, no mechanism is available to dismiss the additional content without moving the mouse pointer or keyboard focus, the pointer cannot be moved to additional content without it disappearing, or the additional content does not remain visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid;
• C.2.1.1 Keyboard - Some content functionality is not operable through a keyboard interface;
• C.2.1.2 No Keyboard Trap - In some cases, when keyboard focus can be moved to a page component using a keyboard interface, it cannot be moved away from that component using only the same interface, or, if it's not sufficient to use normal arrow or tab keys or other standard exit methods, the user is not informed about the method to move the focus;
• C.2.2.2 Pause, Stop, Hide - For some animations, blinking, scrolling, or auto-updating information that starts automatically, lasts more than 5 seconds, and is presented in parallel with other content, there is no mechanism to pause, stop, or hide them;
• C.2.4.3 Focus Order - In some web pages that can be navigated sequentially and where the navigation sequence affects their meaning and functionality, some objects that could receive focus do not receive it in an order that preserves meaning and operability;
• C.2.4.4 Link Purpose (In Context) - The purpose of some links cannot be determined from the link text or from the link text together with contextual content that can be programmatically determined;
• C.2.4.5 Multiple Ways - In some cases, only one way is made available to locate a web page within a set of web pages;
• C.2.4.6 Headings and Labels - In some cases, headings and labels do not sufficiently clearly describe topics or functionality;
• C.2.5.1 Pointer Gestures - Some functionality that requires multipoint or path-based gestures for operation cannot be operated with a single pointer without path-based gestures;
• C.9.3.1.2 Language of Parts - The language of some passages or phrases in the content cannot be programmatically determined;
• C.3.2.4 Consistent Identification - Some components that have the same functionality within a set of web pages are not identified consistently;
• C.3.3.1 Error Identification - In some cases, when an input error is automatically detected, the item in error is not identified and the error is not described using text;
• C.3.3.2 Labels or Instructions - In some cases, labels or instructions are not provided when content requires input actions from the user;
• C.4.1.1 Parsing - In some cases, the HTML code syntax is not correct;
• C.4.1.2 Name, Role, Value - For some user interface components, name and role cannot be programmatically determined, states, properties, and values that can be set by the user are not programmatically settable, or notifications about changes to these elements' states are not made available to assistive technologies;
• C.4.1.3 - Status Messages - In some cases, status messages cannot be programmatically determined through role or properties so that they can be presented to the user by assistive technologies without receiving focus.

Preparation of the Accessibility Declaration

This declaration was prepared on 27/06/2025.

The assessment was carried out by third parties through objective analysis (cf. Article 3, paragraph 1, of Commission Implementing Decision EU 2018/1523).

Feedback and Contact Information

In case of problems related to website accessibility, write to the following email address: matteoismaele.glingani@pmi.com.

How to Send Reports to AgID

In case of unsatisfactory response or no response within thirty days to the notification or request, the interested party may send a report to AgID, via PEC, to the following address: protocollo@pec.agid.gov.it.

Website Information

1. Website publication date: 27/06/2025;
2. Usability tests were conducted: No;
3. CMS used for the Website: none.

Organization Information

1. Number of employees with disabilities present in the organization: 2;
2. Number of workstations for employees with disabilities: 0.

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