Everything you need
to get the most from your IQOS or Lil SOLID Ez.
IQOS ILUMA
IQOS ILUMA ONE
IQOS ILUMA i PRIME
IQOS ILUMA PRIME
Lil SOLID Ez
Register your new device for greater security and to take advantage of all the benefits.
Register nowHere are some tips to get the best taste experience.
Use your
IQOS ILUMA i exclusively.
The experience begins when the holder vibrates for the second time and the circular LED becomes full.
Take time
between puffs.
Cigarettes
E-cigarettes
Other devices
The IQOS ILUMA i experience is completely different from cigarettes.
Cigarettes burn tobacco at very high temperatures. IQOS ILUMA i heats tobacco sticks from the inside instead of burning them, at a much lower temperature, without combustion but with a consistent taste experience.
IQOS ILUMA i can also heat aroma sticks without tobacco and with nicotine. In both cases it produces less odor than cigarettes.
Although both involve no combustion, IQOS ILUMA i is very different from an electronic cigarette.
Electronic cigarettes heat liquids that may contain nicotine, an addictive substance extracted from the tobacco plant and mixed with glycerin, propylene glycol, and food flavorings, creating flavored vapor.
IQOS ILUMA i, on the other hand, is a device that heats tobacco sticks to deliver their true taste, without smoke and ash. The stick consists of a blend containing water and glycerin, producing a tobacco vapor. Nicotine is therefore derived directly from the tobacco plant and is not added.
IQOS ILUMA i also heats aroma sticks without tobacco and with nicotine.
Unlike the electronic cigarette, it therefore never uses inhalation liquids.
If you are used to using other devices that heat tobacco sticks or flavor sticks, it's important to be ready for a different experience with IQOS ILUMA i.
In fact, IQOS ILUMA has features that set it apart from many others, notably:
Take some time to get used to it and learn how to use IQOS ILUMA i exclusively for the best experience.
**After the second experience, the screen will show another available experience (horizontal LED in central position). When no other experiences are available the screen will indicate the number "0".
Discover the new IQOS ILUMA i, the most advanced device ever.
IQOS ILUMA i PRIME
Touch Screen
Touch. See.
Complete control of your device.
Thanks to the Touch Screen integrated into the holder, with IQOS ILUMA i PRIME you have all the information you need to monitor your experience: check the preheating and heating status, the number of uses remaining, the availability of the Pause mode and the battery status.
You need only a touch.
Pause Mode
Pause and start again.
IQOS ILUMA i PRIME is designed to allow you a more flexible experience.
Just inserted a stick and need to stop?
Using Pause mode you can interrupt your experience and resume it with the same SMARTCORE STICKTM
FlexBattery
You have 2 modes to choose from.
Performance Mode (default).
Allows 2 consecutive uses with a break for one of them or up to 3 consecutive uses without a break*.
Eco Mode** (to activate by IQOS App).
Allows 1 use without a break.
With this mode you could optimize the life of the holder.**
* After the second experience, the screen will show another available experience (horizontal LED in central position). When no other experiences are available the screen will indicate the number "0".
** Eco mode, if set for the entire life of the holder and based on individual use, could optimize battery life.
Discover the features of the new IQOS ILUMA i PRIME
Learn how to use your IQOS ILUMA i PRIME device and find quick tips.
Find out how your new IQOS ILUMA works.
IQOS ILUMA i PRIME
IQOS ILUMA
IQOS ILUMA ONE
IQOS ILUMA PRIME
IQOS ILUMA is designed to be used with SMARTCORE STICKS™ only.
Join the IQOS CLUB to access exclusive benefits and privileges, special content and original experiences
How to join? It's simple.
How to earn points
You can do it in many ways: discover new content, invite adult smoking friends and share your experience in the community. If you haven't already done so, redeem your 100 point Welcome Bonus.
Test your knowledge
Complete the YOU&IQOS mission which allows you to get up to 900 points in 10 days*.
*valid for consumers who purchased their first IQOS ILUMA device within 30 days of purchase.
Use points
Request the products in the catalog as accessories or devices and receive them at your home, in IQOS stores and participating tobacconists.
All information on how to use your points and the benefits for each level are provided in the specific section.
Register your new device for greater security and to take advantage of all the benefits.
Register nowHere are some tips to get the best taste experience.
Use your
IQOS ILUMA exclusively.
Start your experience
after 2 vibrations.
Take time
between puffs.
Cigarettes
E-cigarettes
Other devices
The IQOS ILUMA experience is completely different from cigarettes.
Cigarettes burn tobacco at very high temperatures. IQOS ILUMA heats tobacco sticks from the inside instead of burning them, at a much lower temperature, without combustion but with a consistent taste experience.
IQOS ILUMA can also heat aroma sticks without tobacco and with nicotine.
In both cases it produces less odor than cigarettes.
Although both involve no combustion, IQOS is very different from an electronic cigarette.
Electronic cigarettes heat liquids that may contain nicotine, an addictive substance extracted from the tobacco plant and mixed with glycerin, propylene glycol, and food flavorings, creating flavored vapor.
IQOS ILUMA, on the other hand, is a device that heats tobacco sticks to deliver their true taste, without smoke and ash. The stick consists of a blend containing water and glycerin, producing a tobacco vapor. Nicotine is therefore derived directly from the tobacco plant and is not added.
IQOS ILUMA also heats aroma sticks without tobacco and with nicotine.
Unlike the electronic cigarette, it therefore never uses inhalation liquids.
If you are used to using other devices that heat tobacco sticks or flavor sticks, it's important to be ready for a different experience with IQOS ILUMA.
In fact, IQOS ILUMA has features that set it apart from many others, notably:
The superiority of IQOS ILUMA is evident in all its peculiarities: discover even its most hidden features.
Choose the device and discover functionalities.
IQOS ILUMA ONE
IQOS ILUMA
IQOS ILUMA PRIME
Soft Reset
If your device happens to freeze, start with a soft reset.
Device Reset
If yours isn't working even though it's charged, you'll need to reset it. Here's how:
Automatic start
The IQOS ILUMA holder begins preheating automatically upon insertion of a SMARTCORE STICK™. This feature can be disabled through the IQOS app.
Lift Up function
Want to know how many uses you have left before needing to recharge the device?
Lift the holder towards you when you're not using IQOS, the lights will indicate the number of remaining uses.
Soft Reset
If your device gets stuck, start by trying a soft reset.
Device Reset
If yours still isn't working even when fully charged, you'll need to perform a reset. Here's how:
Automatic start
The IQOS ILUMA PRIME holder begins preheating automatically upon insertion of a SMARTCORE STICK™. This feature can be disabled through the IQOS app.
Lift Up function
Want to know how many uses you have left before needing to recharge the device?
Lift the holder towards you when you're not using IQOS, the lights will indicate the number of remaining uses.
Soft Reset
If your device gets stuck, start by trying a soft reset.
Device Reset
If yours still isn't working even when fully charged, you'll need to perform a reset. Here's how:
Did you know we're with you wherever you go? We support you even outside Italy
with the IQOS International Assistance service.
Additionally, we also offer a replacement for broken IQOS devices, where applicable.
Using IQOS ILUMA is easy. Learn how to use, charge your IQOS, and find quick tips.
Find out how your new IQOS ILUMA works.
IQOS ILUMA i PRIME
IQOS ILUMA
IQOS ILUMA ONE
IQOS ILUMA PRIME
IQOS ILUMA is designed to be used with SMARTCORE STICKS™ only.
Join the IQOS CLUB to access exclusive benefits and privileges, special content and original experiences
How to join? It's simple.
How to earn points
You can do it in many ways: discover new content, invite adult smoking friends and share your experience in the community. If you haven't already done so, redeem your 100 point Welcome Bonus.
Test your knowledge
Complete the YOU&IQOS mission which allows you to get up to 500 points in 10 days*.
*valid for consumers who purchased their first IQOS ILUMA device after June 3, 2024 and within 30 days of purchase.
Use points
Request the products in the catalog as accessories or devices and receive them at your home, in IQOS stores and participating tobacconists.
All information on how to use your points and the benefits for each level are provided in the specific section.
Here are some tips to get the best taste experience.
Use your Lil SOLID Ez
exclusively.
Start your experience
after 2 vibrations
Don't take draws
too close together.
Cigarettes
E-cigarettes
A different heated tobacco device
The Lil SOLID Ez experience is entirely different from cigarettes.
Cigarettes burn tobacco at very high temperatures. Lil SOLID Ez heats tobacco sticks from the inside instead of burning them at a much lower temperature, with no combustion but a consistent taste experience.
It produces less smell than cigarettes.
Although both are non-combustion, Lil SOLID Ez is very different from an electronic cigarette.
Electronic cigarettes heat liquids that may contain nicotine, an addictive substance extracted from the tobacco plant and mixed with glycerin, propylene glycol, and food flavorings, creating a flavored vapor.
Lil SOLID Ez is a device that heats tobacco sticks to offer an authentic taste without smoke and ash; therefore, it has no combustion and leaves no tobacco residue in your pocket or purse.
If you are used to using other tobacco heaters, you must be ready for a different experience with Lil SOLID Ez.
Lil SOLID Ez has features that make it different from many others:
Discover all the distinctive Lil SOLID Ez features, even the hidden ones.
Automatic Cleaning
Did you know that Lil SOLID Ez cleans itself? The device's automatic cleaning system uses heat for less than two minutes.
Here are the 3 simple steps to follow:
Charging
Lil SOLID Ez is an all-in-one device without a pocket charger.
Press the button on the side or plug the device into the charging port. The LED colors will tell you the battery's status.
Customization
Unlike the previous model, the new Lil SOLID Ez can be customized and protected with the colored cap available in 9 different colors.
Did you know that we are available wherever you go?
With the IQOS International Support service, we support you even outside of Italy.
We also offer you a replacement of your broken Lil SOLID Ez, where applicable.
Learn how to use, clean, charge and easily take care of your Lil SOLID Ez.
Like the other devices in the IQOS family, Lil SOLID Ez gives you access to all the benefits of the IQOS Club,
such as exclusive privileges, unique content, and original experiences. Want to know how? It's simple.
Earn and collect points
You can do it in many ways: discover new content, invite adult smoking friends and share your experience in the community. If you haven't already done so, redeem your 100 point Welcome Bonus.
Test your knowledge
Complete the YOU&IQOS mission which allows you to get up to 700 points in 10 days*.
*valid for consumers who purchased their first IQOS ILUMA device after July 2, 2024 and within 30 days of purchase.
Use your points
Request products from the catalog, such as accessories or devices and receive them at your home, IQOS stores and participating tobacconists.
All information on how to use your points and the benefits for each level are provided in the specific section.
