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First steps with IQOS ILUMA i PRIME
A practical introduction to your new device.
How to use your new IQOS ILUMA i PRIME
Here's how to use your IQOS ILUMA-i PRIME for the first time.
PREPARE YOUR DEVICE
Turn on and charge your IQOS ILUMA i PRIME before first use.
- Press and hold the ON/OFF button of your Pocket Charger for 4 seconds and then release; Your Pocket Charger Status Lights and Holder Status Lights will turn ON slowly.
- Before first use, fully charge your Pocket Charger for approx. 135 min following the enclosed Safety Warning & Instructions.
- Insert the Holder in the Pocket Charger and close the wrap to charge the Holder. The Holder Status light will indicate the battery level of your Holder.
START THE EXPERIENCE
Insert the SMARTCORE STICK™ and wait until the device is ready.
- To start an experience, take the holder out of the pocket charger and insert a SMARTCORE STICK™ up to the filter line, until Holder vibrates.
- Preheating happens automatically or by swiping up the touch screen, which will show the preheating status. The device is ready after the 2nd vibration.
- Two horizontal LEDs indicate that the device is ready for 2 uses. A horizontal LED indicates that the device is ready for 1 use.
- In Performance mode, a third use may be available, depending on the remaining charge of the device.*
- The circular LED moves anti-clockwise to indicate the time remaining at the end of the experience for a total duration of up to 6 minutes. When the LED is no longer visible the experience is over.
*If Pause was activated during one of the first two uses, the third use will not be available.
AFTER USE
Dispose of the used stick and recharge the device.
- Once your experiences finished, remove the used SMARTCORE STICK™ and dispose as per Safety Warnings & Instructions.
- Insert Holder into Pocket Charger to recharge.
Quick guide for your IQOS ILUMA i PRIME device
How to charge
Pause mode
Flex Battery
Interactive guide
YOU&IQOS
- How to charge
- Pause mode
- Flex Battery
- Interactive guide
- YOU&IQOS
How to charge your IQOS ILUMA i PRIME
Follow these easy steps to ensure the optimal charging for your device:
1. Place the Holder in the Pocket Charger and ensure your device is turned ON.
2. Plug the AC Power Adaptor (sold separately) and cable to your Pocket Charger and then to a wall power outlet for 135 min for full charge.
IQOS ILUMA i PRIME Pause mode
Touch Screen will indicate whether the Pause mode is available, as 2 vertical lines will appear.
Pause Mode can be used once in Performance Mode in the first or second consecutive use, and can be activated within the first 3 minutes, or 8 puffs of the experience.
1. Swipe DOWN across the entire Touch Screen to pause experience and 4 vertical lines will appear.
- If the swiping motion does not cover the entire length of the screen, pause mode will not be activated.
2. To resume the experience, swipe UP across entire Touch Screen and wait for the preheating. Vibration and Light Guide will indicate Holder is ready to resume use
- Pause can last up to 8 minutes. If experience is not resumed, the Holder will automatically switch off.
IQOS ILUMA i PRIME Flex Battery
Flex Battery is a feature that can be managed in the IQOS App and you can choose 2 modes:
1. Performance Mode (default).
- Allows 2 consecutive uses with a pause for one of them or up to 3 consecutive uses without a pause*.
2. Eco Mode (to be activated via the IQOS App).
- Allows 1 use without a pause. With this mode you can optimize the duration of the holder**.
*After the second experience, the screen will show another experience available (horizontal LED in central position).
When no other experiences are available the screen will indicate the number '0'.
**Eco mode, if set for the entire life of the holder and based on individual use, could optimize battery life.
The IQOS ILUMA i PRIME interactive guide
Discover all the features of IQOS ILUMA i PRIME by browsing the interactive guide.
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Find more useful information in the IQOS ILUMA i PRIME user guide.
Our IQOS ILUMA i PRIME User Guide will let you delve deeper into how your device works and how to use it.
Got a question?
Find the answer in our FAQs.
Related topics
Troubleshooting
Sometimes a quick fix is all you need; let us help you resolve issues with your IQOS ILUMA i PRIME device.
Warranty
If you are on vacation or traveling for work in a country where IQOS is available and your device is damaged, let us know and we will send you a free replacement device.
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