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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

Discover how to get 10€ discount on your first device.

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Free Express Delivery if it's your first device.

Express Shipping Service

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Check if your area is covered by the Express Shipping service with delivery in 3 hours.


Remember that you will be able to receive your order in 3 hours only if you place it during the time slot 9.00-17.30 from Monday to Friday and only if you make the payment with Klarna, credit/debit card or Paypal.
The cost of the service is €5, free if it's your first device
For more information on the service click here.

IQOS
IQOS

Try now
pay later.

Try IQOS ILUMA or IQOS ILUMA ONE for free at home by choosing from all the colors available. If you decide to keep the device, you will pay at the end of the 30-day trial period.

Initiative not valid for IQOS and Lil SOLID users. Prepaid and PostePay cards are not permitted. Initiative valid for the purchase of the first device chosen between IQOS ILUMA and IQOS ILUMA ONE.
Not cumulative with other current initiatives. *Valid until January 6th.

IQOS

Who can access the free trial?

  • IQOS

    Adult smokers
    who have not yet transitioned to IQOS

Try IQOS for free for 30 days

  • IQOS

    Choose IQOS device
    for a free trial

    No upfront payment. You can use your invitation code during checkout*.

  • IQOS

    Try IQOS
    at home

    Receive your device at home, learn how it works, and start your IQOS experience.

  • IQOS

    Choose whether to keep IQOS
    or return it for free

    Payment will be completed at the end of the trial if you keep the device.

*Ask a friend who switched to IQOS to share their invitation code.



Free Express Delivery if it's your first device, Check if your area is covered..

All the colors you want on iqos.com

IQOS

MORE COLORS AVAILABLE

IQOS ILUMA ONE

IQOS ILUMA ONE is all-in-one compact device. Try it for 30 days at 0€, then you pay 29€ or return it for free.

Try now

Useful information

What payment methods are accepted to take advantage of IQOS "Try now Pay later" service?

You can access the IQOS "Try now Pay later" service with a credit or debit card or PayPal. Other payment methods, such as prepaid card as PostePay or other methods or cash on delivery, are not accepted, and payment with Klarna is unavailable.

If I already have an IQOS device, can I qualify for the IQOS "Try now Pay later" trial service?

No, only adult smokers who haven't switched to IQOS and who don't own IQOS devices are eligible for the IQOS "Try now Pay later" trial service.

Can I use the invitation code discount from the member-get-member program with IQOS "Try now Pay later" service?

Yes, you can use the invitation code discount provided by the member-get-member program. To learn more, visit the page.

How many times can I activate the IQOS online trial "Try now Pay later" service?

You can use IQOS "Try now Pay later" service only once per user.

How can I return the device during the 30-day trial period of IQOS "Try now Pay later" service?

If unsatisfied with the device, you can perform the return procedure independently from your profile in the "Order history" section by clicking "Make Return". Alternatively, you can also communicate you want to make a return by calling the toll-free number 800-226042 (active every day, from 07.00 to 22.00), by email, on Facebook, or via live chat, without providing any reasons. You will then receive an email with the return label to use and instructions for the entire procedure. You can choose the method you prefer to make the return or bring the device to a Poste Italiane office without incurring any shipping costs, following the procedure from the website.
f you choose this method, our Customer Service will send you a form to print out and a pre-printed label to deliver to the post office. Read the FAQ in the "Returns and Refunds" section to learn more about return methods. .

Read all the faq

Do you want help starting your free trial?

You have many ways to contact us.

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  • Icona Telefono

    Sometimes you'd like to talk with
    human voice. We get it. Here because
    we want you to speak directly
    with an IQOS expert.


    Call us
This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.