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FAQ

TOBACCO STICKS

What are the available variants of IQOS tobacco sticks?
There are 6 variants of tobacco sticks designed specifically for IQOS. Contact your trusted tobacconist for more information on the different variants and choose the ones that suit you best.
Can I use IQOS with other tobacco sticks or other cigarettes?
IQOS should not be used with ordinary cigarettes.
To date, only the HEETS brand tobacco sticks are compatible with IQOS on the Italian market.
Can I light a tobacco stick?
No, the HEETS have been specifically designed to be used with IQOS.
What is the EU Menthol Ban?
As of 20th of May 2020, all menthol cigarettes and menthol capsule cigarettes, as well as menthol rolling tobacco, won’t be sold anymore in Italy and in all European Union countries, including Duty Free stores.
Why can menthol cigarettes or menthol capsule cigarettes no longer be sold?
This ban was introduced by EU Directive 40/2014, implemented in Italy by Legislative Decree 6/2016, which prohibits to make menthol and menthol capsule cigarettes available to consumers, as well as menthol rolling tobacco, as of 20th of May 2020.
Are HEETS subject to this ban?
No, heating tobacco products are not subject to this ban and will continue to be marketed. The menthol variants of HEETS, HEETS Turquoise and HEETS Blue will continue to be regularly sold together with all other variants.
This product is not risk free. For adult use only
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