We guarantee that the IQOS Embassies, Boutiques and Lounges are safe places during the Coronavirus period. The safety of our customers is our top priority and to welcome you we follow a protocol developed in collaboration with experts in the medical-scientific field.
Among the measures provided by the protocol to guarantee the safety of our consumers:
o The shops were sanitized before reopening and are thoroughly cleaned twice a day, at the opening and at the lunch break
o The exchange of air conditioning filters will be carried out before the stores reopen
o Staff must wear disposable masks and gloves during business hours
o Disposable gloves used by staff are changed upon completion of each operation with consumers
o There is a wide availability within the rooms of disinfectant gel dispenser, available to staff and customers
o Objects used in commercial premises are cleaned and sanitized daily o The flow of incoming customers is regulated according to the size of the commercial premises
o To enter commercial premises, customers are required to:
• wear your own mask,
• have the temperature at the entrance measured with a thermoscanner,
• sanitize hands with disinfectant gel and wear disposable gloves (both supplied by the IQOS Embassy, Boutique and Lounge).
o Staff and customers must respect the safety distance of 2 meters if possible or at least 1 meter.