First steps with Lil SOLID Ez
Learn how to use, clean, charge and easily take care of your Lil SOLID Ez.
Learn how to use, clean, charge and easily take care of your Lil SOLID Ez.
Is your device not working as it should? Try the DIY troubleshooting first to solve many of the problems your Lil SOLID Ez may have on your own.
Something we haven’t covered?
There are several ways you can reach us.
Chat to our IQOS Experts in real time. They’re available every day from 9AM to 8PM. Just give them a message and they’ll say hello within seconds.
We’re very social on our social media, so feel free to message us with any questions and we’ll get back to you in minutes.
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
Always in a rush? Avoid waiting and request a call from an IQOS expert at most convenient time for you.
Sometimes you just want to hear a
human voice. We get it. That’s why our
phone support line connects you directly
to an IQOS expert.