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IQOS ILUMA i

Garnet Red IQOS ILUMA i device and its charger on a dark turquoise background

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Warranty Cards
Garnet Red IQOS ILUMA i device and its charger on a blue fabric

Warranty Cards

If you are on a holiday or travelling for work in a country where IQOS is available and your device is damaged, let us know and we'll send you a replacement for free.

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IQOS App
Blue IQOS ILUMA i device and a phone on a table

IQOS App

We are constantly improving the technologies in your device. To make sure you always have the best possible experience, check if the latest firmware update is available.

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Search for the stores closest to you where you can purchase IQOS and Lil devices, accessories, discover the services dedicated to you or receive assistance.

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Talk to an IQOS Expert. Available every day from 7.00 to 22.00.

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This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.