Loading...
Skip to content

First steps with IQOS ILUMA i.

A practical introduction to your new device.

Select your device to start

How to use your new IQOS ILUMA i

Here's how to use your IQOS ILUMA i for the first time.

Step 1

PREPARE YOUR DEVICE

Turn on and charge your IQOS ILUMA i before first use.

  • Press and hold the ON/OFF button of your Pocket Charger for 4 seconds and then release; Your Pocket Charger Status Lights and Holder Status Lights will turn ON slowly.
  • Insert the Holder in the Pocket Charger and close the wrap to charge the Holder. The Holder Status light will indicate the battery level of your Holder.
  • Before first use, fully charge your Pocket Charger for approx. 135 min following the enclosed Safety Warning & Instructions.
Step 2

START THE EXPERIENCE

Insert the SMARTCORE STICK™ and wait until the device is ready.

  • To start an experience, take the holder out of the pocket charger and insert a SMARTCORE STICK™ up to the filter line, until Holder vibrates.
  • Preheating happens automatically or by swiping up the touch screen, which will show the preheating status. The device is ready after the 2nd vibration.
  • Two horizontal LEDs indicate that the device is ready for 2 uses. A horizontal LED indicates that the device is ready for 1 use. Depending on the remaining charge, further use may be available. In this case the above option will be displayed again.* The circular LED moves anti-clockwise to indicate the time remaining at the end of the experience for a total duration of up to 6 minutes. When the LED is no longer visible the experience is over.

*The third use depends on the remaining charge of the device. If Pause was activated during one of the first two uses, the third use will not be available.

Step 3

AFTER USE

Dispose of the used stick and recharge the device.

  • Once your experiences finished, remove the used SMARTCORE STICK™ and dispose as per Safety Warnings & Instructions.
  • Insert Holder into Pocket Charger to recharge.

Quick guide for your IQOS ILUMA i device

How to charge

Pause Mode

Flex Battery

Interactive guide

YOU&IQOS

  • How to charge
  • Pause Mode
  • Flex Battery
  • Interactive guide
  • YOU&IQOS

How to charge your IQOS ILUMA i

Follow these easy steps to ensure the optimal charging for your device:

1. Place the Holder in the Pocket Charger and ensure your device is turned ON.

2. Plug the AC Power Adaptor (sold separately) and cable to your Pocket Charger and then to a wall power outlet for 135 min for full charge.

  • During charging, the strip lights on the pocket charger will pulse.
  • If your device is fully discharged, the first light may take a few seconds to start blinking yellow.
  • Once the Pocket Charger goes over 7% of charge, the color of the blinking light will change from yellow to white.

3. Check the level of charge of your device, by pressing and releasingthe pocket charger button. While charging, the status light blinks, indicating the level of the charge.

  • For a fully charged device, all 4 strip lights should be solid white.

IQOS ILUMA i Pause Mode

Touch Screen will indicate whether the Pause mode is available, as 2 vertical lines will appear.
Pause Mode can be used once in Performance Mode in the first or second consecutive use, and can be activated within the first 3 minutes, or 8 puffs of the experience.

1. Swipe DOWN across the entire Touch Screen to pause experience and 4 vertical lines will appear.

  • If the swiping motion does not cover the entire length of the screen, pause mode will not be activated.

2. To resume the experience, swipe UP across entire Touch Screen and wait for the preheating. A vibration and the circular LED will indicate that the Holder is ready to resume use.

  • Pause can last up to 8 minutes. If experience is not resumed, the Holder will automatically switch off.
Discover more

IQOS ILUMA i Flex Battery

Flex Battery is the feature that lets you choose, via the IQOS App, your preferred battery mode for your holder. You have two modes to choose from:

1. Performance Mode (default).

  • allows 2 consecutive uses with a pause for one of them or up to 3 consecutive uses without a pause*.

2. Eco Mode (to be activated via the IQOS App).

  • allows 1 use without a pause. With this mode you can optimize the duration of the holder**.

*After the second experience, the screen will show another experience available (horizontal LED in central position). When no other experiences are available the screen will indicate the number '0'.
**Eco mode, if set for the entire life of the holder and based on individual use, could optimize battery life.

The IQOS ILUMA i interactive guide

Discover the features of the new IQOS ILUMA i

Start now

YOU&IQOS

Everything you need to enjoy the best experience with your IQOS, just a few clicks away.

Discover more

Watch our tutorials

Our video tutorials show your device's features. You'll see how IQOS ILUMA i works and learn to understand what it's telling you.

Find more useful information in the IQOS ILUMA i user guide.

Our IQOS ILUMA i User Guide will let you delve deeper into how your device works and how to use it.

Got a question?
Find the answer in our FAQs.

FAQs

Related topics

Warranty

Warranty

If you are on a holiday or travelling for work in a country where IQOS is available and your device is damaged, let us know and we'll send you a replacement for free.

Discover more

Need further support?

Get assistance for your IQOS device through one of our channels

Get support
This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.