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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

Which IQOS can we help you with?

An IQOS ILUMA device in a person's hand.
An IQOS ILUMA Holder and Pocket Charger in a box.

Get started with your new IQOS ILUMA ONE with a few easy steps

1. Before you start using it, fully charge your device with a power adapter and charging cable (for about 90 minutes). Press the button on the IQOS ILUMA ONE to check the battery level. If the level is low, then charge it with the included power adapter.

2. Press and hold button for 4 seconds and release it. The lights indicating the status of the device will slowly turn on.

3. Slide the cap open and gently insert a SMARTCORE STICK™ as you see in the video, with the filter facing outward. Press the button for at least 1 second until IQOS ILUMA ONE vibrates and the status lights flash. Hold the SMARTCORE STICK™ in place during preheating. Start use once IQOS ILUMA ONE vibrates and the status lights remain steady.

4. When you feel another vibration and a single light pulsing white, your IQOS moment is almost over (30 seconds or 2 puffs remaining). Remove the tobacco stick and remember to use a new one for your next experience. Slide to close the cap.

A charging cable being inserted into an IQOS ILUMA Holder.

Charging your IQOS ILUMA ONE

1. Before you start using IQOS ILUMA ONE, fully charge the device with the power adapter and charging cable (about 90 minutes). Tap the button on the IQOS ILUMA PRIME pocket charger to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge.

2. Charge the IQOS ILUMA ONE with the power adapter that comes together with the device. For a full charge, plug the device for at least 75 minutes. When full, all lights will stay solid white and then turn off.

IQOS ILUMA ONE usage tips
An AC adaptor and a charging cable.

Keeping battery power

Charging your IQOS ILUMA ONE on a daily basis is the best way to ensure you're never without your IQOS ILUMA ONE. Always charge the IQOS ILUMA ONE with the manufacturer-approved power adaptor.

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YOU&IQOS

Everything you need to get the most from your IQOS or Lil SOLID Ez.

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IQOS ILUMA ONE is designed to be used only with SMARTCORE STICKS™.
Man using his laptop with his IQOS device on the table

IQOS ILUMA ONE User Guide

Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.

Download

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This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.