First steps with IQOS ILUMA i ONE
A practical introduction to your new device.
How to use your new IQOS ILUMA i ONE
Here's how to use your IQOS ILUMA i ONE for the first time.
Quick guide for your IQOS ILUMA i ONE device
How to charge
How to reset
YOU&IQOS
- How to charge
- How to reset
- YOU&IQOS
How to charge your IQOS ILUMA i ONE
Follow these easy steps to ensure the optimal charging for your device:
Before first use, fully charge the device using a wall outlet with a compatible power adapter (5V, 2A, USB-C output) and a USB-C charging cable.
A full charge takes approximately 90 minutes (1 hour and 30 minutes).
IQOS ILUMA i ONE does not require a full charge to operate, but it is recommended to fully charge it before the first use.
To check the device's battery level: briefly press the button. The lights will turn on to indicate the battery status:
- 4 LED = more than 75% charge
- 1 LED = less than 25% charge
- 1 orange LED blinking three times = battery empty. Charging is required.
How to reset IQOS ILUMA i ONE?
- To reset your IQOS ILUMA i ONE, press and hold the button for about 10 seconds, then release it.
- All lights will turn off, blink twice, and then turn on again to confirm the reset.
YOU&IQOS
Everything you need to enjoy the best experience with your IQOS, just a few clicks away.
Discover more
Find more useful information in the IQOS ILUMA i ONE user guide.
Our IQOS ILUMA i ONE User Guide will let you delve deeper into how your device works and how to use it.
Got a question?
Find the answer in our FAQs.
Related topics
Troubleshooting
Sometimes a quick fix is all it takes, let us help you to troubleshoot your IQOS ILUMA i ONE device.
Warranty
If you are on a holiday or travelling for work in a country where IQOS is available and your device is damaged, let us know and we'll send you a replacement for free.