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First steps with IQOS ILUMA i ONE

A practical introduction to your new device.

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How to use your new IQOS ILUMA i ONE

Here's how to use your IQOS ILUMA i ONE for the first time.

Step 1

PREPARE YOUR DEVICE AND START THE EXPERIENCE

Turn on and charge your IQOS ILUMA i ONE before first use.

  • Turn on the device: press and hold the button for 4 seconds, then release it; the device lights will slowly turn on.
  • Slide to open.
  • Insert the SMARTCORE STICK™ up to the line on the filter, until the device vibrates and the lights begin to blink.
  • Preheating starts automatically (AutoStart) or by pressing the button for 1 second (about 20 seconds).
  • Second vibration and steady light - you can now start using the device.
  • During use, the lights will indicate the remaining usage time.
Step 2

AFTER USE

Dispose of the used stick and close the device.

  • Near the end of the session - the device vibrates once and the white light blinks to signal the last 30 seconds or final 2 puffs
  • Remove the used SMARTCORE STICK™ and dispose of it according to the Safety Warnings and Instructions.
  • Slide to close.

Quick guide for your IQOS ILUMA i ONE device

How to charge

How to reset

YOU&IQOS

  • How to charge
  • How to reset
  • YOU&IQOS

How to charge your IQOS ILUMA i ONE

Follow these easy steps to ensure the optimal charging for your device:

Before first use, fully charge the device using a wall outlet with a compatible power adapter (5V, 2A, USB-C output) and a USB-C charging cable.

A full charge takes approximately 90 minutes (1 hour and 30 minutes).

IQOS ILUMA i ONE does not require a full charge to operate, but it is recommended to fully charge it before the first use.

To check the device's battery level: briefly press the button. The lights will turn on to indicate the battery status:

  • 4 LED = more than 75% charge
  • 1 LED = less than 25% charge
  • 1 orange LED blinking three times = battery empty. Charging is required.

How to reset IQOS ILUMA i ONE?

  • To reset your IQOS ILUMA i ONE, press and hold the button for about 10 seconds, then release it.
  • All lights will turn off, blink twice, and then turn on again to confirm the reset.

YOU&IQOS

Everything you need to enjoy the best experience with your IQOS, just a few clicks away.

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Find more useful information in the IQOS ILUMA i ONE user guide.

Our IQOS ILUMA i ONE User Guide will let you delve deeper into how your device works and how to use it.

Got a question?
Find the answer in our FAQs.

FAQs

Related topics

Warranty

Warranty

If you are on a holiday or travelling for work in a country where IQOS is available and your device is damaged, let us know and we'll send you a replacement for free.

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This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.