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this website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

IQOS services at your fingertips

Find the nearest IQOS Stores, buy online with express delivery, or book an appointment.
These are just some of the IQOS services available for your purchases. Learn more.

Find a store

Find
a store

Vending machines

Vending
machines

Appointment in store

Appointment
in store

Videocall in store

Videocall
in store

Quick replacement

Quick
replacement

Software update

Software
update

IQOS CLUB in store

IQOS CLUB
in store

Redeem your IQOS CLUB points in IQOS stores!

Do you want to use your IQOS CLUB points in our stores? No problem. Visit the nearest IQOS store to discover the IQOS CLUB catalogue and redeem products directly there. Our Shop Assistants will give you all the support you need.

Find a store

This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.