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IQOS Lounge
Piazzale Atleti Azzurri d'Italia, Centro Commerciale I Petali, piano zero, Reggio Emilia
Services
Buy
IQOS ILUMA and IQOS ILUMA i devices, Lil SOLID EZ devices, IQOS ILUMA accessories, Lil SOLID EZ accessories
Support
Support IQOS ILUMA and IQOS ILUMA i, Support Lil SOLID EZ
Services
Free trial in store, Free 14 days trial, Voucher redeem, Appointments
Hours
Payment methods
Our services
Support and advice
Product service for IQOS, IQOS ILUMA and Lil SOLID, which meets your needs. If your device is damaged, you can bring your IQOS to us. The Shop Assistant will support you in everything you need.
Book an appointmentFree trial for 14 days
For adult smokers who do not have a heating tobacco device, you can try for free for 14 days IQOS ILUMA and IQOS ILUMA ONE devices, with phone support from an IQOS Expert.
Discover moreBuy IQOS
If it's your first heated tobacco device, ask to a friend that already uses IQOS his referral code to obtain up to 20€ discount on your first purchase.
Buy nowBook an Appointment
Come visit us to discover our products, try and buy them, or receive support. You can easily come without waiting and you will have a dedicated IQOS Expert for you.Book an AppointmentRegistration