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How the free IQOS in-store trial works
Free trial for
14 days
For adult smokers who they don't have a device IQOS. Withdrawal of device in IQOS Lounge
Discover all the details of the service
Free trial
in store
For IQOS users or adult smokers who who they want to try or compare i devices directly in the store
Discover all the details of the service
The features of the two free trial services
Free trial for 14 days
To whom it is addressed
Adult smokers who don’t own IQOS and are looking for an alternative to cigarette
Mode
Collect the device in store and try it for 14 days
Devices available
IQOS ILUMA, IQOS ILUMA ONE.
Where the service is available
Currently available in the IQOS Lounges in the main shopping centers in Italy.
With the support of
IQOS Expert remotely
Free trial in store
To whom it is addressed
IQOS users or adult smokers who want to know the latest devices and discover the different technologies
Mode
Try and compare directly in store
Device available
IQOS ILUMA PRIME, IQOS ILUMA, IQOS ILUMA ONE and Lil SOLID Ez
Where the service is available
IQOS Embassy, Boutique & Lounge
With the support of
Shop Assistant in store
Answer to frequently questions about
initiative.
How does the free trial work for 14 days?
All adult smokers interested in learning about IQOS devices
can try them for free for 14 days, receiving for the duration of the trial period the telephone support of an IQOS Expert. At the end of the 14 days, the adult smoker will have to return to the same IQOS store where they started the test,
to return the device and possibly buy them new device.
You can activate the free trial for 14 days at participating IQOS stores.
What is the difference between the free trial for 14 days and the free trial in store?
The 14-day free trial is only for those who do not use or already own an IQOS.
The service offers the possibility to collect and try for free for 14 days the device you prefer.
The free trial in store, however, is also dedicated to those who already use IQOS
and is carried out directly in one of the IQOS Embassies, Boutiques and Lounges. Discover all the details of the two services.
I already have an IQOS device, can I access to the free trial for 14 days?
No, the initiative is aimed at all adult smokers who do not have an IQOS device. However, if you already own an IQOS device, you can access to the free trial in store.
What devices can I try for free for 14 days?
The devices available for the 14-day trial are IQOS ILUMA, IQOS ILUMA ONE.
Registration