Care you can count on. Privileges to inspire you.

We’re by your side as you take the next step on your journey with IQOS.

  • IQOS Experience

    Let yourself be guided by an IQOS Expert

  • Get support

    Care you can count on

  • Privilegies

    Made to inspire you

myIQOS myIQOS

Create an IQOS account, register your device, unlock your care and support.

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IQOS Experience

The IQOS discovery begins wherever you want

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Get support

Get all-round support from the moment you choose IQOS.

  • Online guidance

    How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
  • Fix problems by yourself

    Find an easy solution to troubleshoot your IQOS device

Discover our services

Brilliant gold IQOS 3 DUO holder and charger next to binoculars

Privileges

Discover privileges in IQOS CLUB

  • Rewards and privileges

    Enjoy special offers on your favourite products, benefits for referring a friend to IQOS and more.
  • Unforgettable experiences

    Feel the joy of belonging to the IQOS CLUB member’s community and discover the exclusive experiences of our loyalty program.

Join IQOS CLUB today and discover just how rewarding being an IQOS CLUB member can be.

Join IQOS CLUB

Refer a friend

When you recommend IQOS to an adult friend you can both be rewarded

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FAQs

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This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.
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this website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.