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Free Express Delivery if it's your first device.
Express Shipping Service
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Check if your area is covered by the Express Shipping service with delivery in 3 hours.
Remember that you will be able to receive your order in 3 hours only if you place it during the time slot 9.00-17.30 from Monday to Friday and only if you make the payment with Klarna, credit/debit card.
The cost of the service is €5, free if it's your first device
For more information on the service click here.
Try now
pay later.
Try IQOS ILUMA i PRIME or IQOS ILUMA i for free at home by choosing from all the colors available. If you decide to keep the device, you will pay at the end of the 30-day trial period.
Initiative not valid for IQOS ILUMA and Lil SOLID users. Prepaid and PostePay cards are not permitted. Initiative valid for the purchase of the first device IQOS ILUMA i PRIME or IQOS ILUMA i. Not cumulative with other current initiatives.
Who can access the free trial?
-
Adult smokers
who have not yet transitioned to IQOS
Try IQOS for free for 30 days
-
Choose IQOS device
for a free trialNo upfront payment. You can use your invitation code during checkout*.
-
Try IQOS
at homeReceive your device at home, learn how it works, and start your IQOS experience.
-
Choose whether to keep IQOS
or return it for freePayment will be completed at the end of the trial if you keep the device.
*Ask a friend who switched to IQOS to share their invitation code.
The benefits of trying IQOS at home
Learn how the device works before you decide to buy it
Get expert support and advice
Discover the services and privilegies of the IQOS world
Free Express Delivery if it's your first device, Check if your area is covered..
All the colors you want on iqos.com
MORE COLORS AVAILABLE
IQOS ILUMA i
IQOS ILUMA i combines iconic design and advanced technology. Try it for 30 days at 0€, then you pay 69€ or return it for free.
MORE COLORS AVAILABLE
IQOS ILUMA i PRIME
IQOS ILUMA i PRIME is all-in-one compact device. Try it for 30 days at 0€, then you pay 89€ or return it for free.
Useful information
What payment methods are accepted to take advantage of IQOS "Try now Pay later" service?
You can access the IQOS "Try now Pay later" service with a credit or debit card. Other payment methods, such as prepaid card as PostePay or other methods or cash on delivery, are not accepted, and payment with Klarna is unavailable.
If I already have an IQOS device, can I qualify for the IQOS "Try now Pay later" trial service?
No, only adult smokers who haven't switched to IQOS and who don't own IQOS devices are eligible for the IQOS "Try now Pay later" trial service.
Can I use the invitation code discount from the member-get-member program with IQOS "Try now Pay later" service?
Yes, you can use the invitation code discount provided by the member-get-member program. To learn more, visit the page.
How many times can I activate the IQOS online trial "Try now Pay later" service?
You can use IQOS "Try now Pay later" service only once per user.
How can I return the device during the 30-day trial period of IQOS "Try now Pay later" service?
If unsatisfied with the device, you can perform the return procedure independently from your profile in the "Order history" section by clicking "Make Return". Alternatively, you can also communicate you want to make a return by calling the toll-free number 800-226042 (active every day, from 07.00 to 22.00), by email, on Facebook, or via live chat, without providing any reasons. You will then receive an email with the return label to use and instructions for the entire procedure. You can choose the method you prefer to make the return or bring the device to a Poste Italiane office without incurring any shipping costs, following the procedure from the website.
f you choose this method, our Customer Service will send you a form to print out and a pre-printed label to deliver to the post office. Read the FAQ in the "Returns and Refunds" section to learn more about return methods. .
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