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Update your firmware for the best experience with LEVIA
Discover the 3 ways to update your IQOS firmware
Come to the shop
You can get support at any IQOS store, alternatively, by going directly to one of the many official resellers in the area.
Find out where
Call the Call Center
Our IQOS Experts are available to help you update your IQOS remotely.
The service is available 7 days a week.
Proceed independently
Download the IQOS App, pair your IQOS and update the firmware. It only takes a few minutes.
Come to the shop
You can get support at any IQOS store, by booking an appointment or, alternatively, by going directly to one of the many official resellers in the area.
Find out where
Call the Call Center
Our IQOS Experts are available to help you update your IQOS remotely.
The service is available 7 days a week.
Proceed independently
Download the IQOS App, pair your IQOS and update the firmware. It only takes a few minutes.
Find the nearest store or authorized reseller
You can get support for updating your IQOS at an IQOS store or authorized reseller. Just enter your address and quickly find the one closest to you.
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.
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