Stay connected, whichever device you're using.
Access the right app for your device.
Register your data in a few easy steps.
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Discover why staying connected to your IQOS.
Choose this IQOS App if you want to use an Android device. If you prefer you can also download it from Google Play Store.
Choose and install this IQOS App if you prefer to use your Windows PC or Mac. Connect your IQOS with a USB cable instead of via Bluetooth for a better experience.
This is the only version available for iOS devices (you'll need to download the Bluefy browser from the App Store to use it). You can also easily access it via browser on Android or Desktop devices
News: with the new version of IQOS App you can pair a device (pocket charger and holder) even if it is not registered on your account.
It’s easy: within the app click on "Don’t register on your account" to pair the device. To access all features, the device (pocket charger and holder) will need to be registered to your account instead.
Choose this IQOS App if you want to use an Android device. If you prefer you can also download it from Google Play Store.
Choose and install this IQOS App if you prefer to use your Windows PC or Mac. Connect your IQOS with a USB cable instead of via Bluetooth for a better experience.
This is the only version available for iOS devices (you'll need to download the Bluefy browser from the App Store to use it). You can also easily access it via browser on Android or Desktop devices
News: with the new version of IQOS App you can pair a device (pocket charger and holder) even if it is not registered on your account.
It’s easy: within the app click on "Don’t register on your account" to pair the device. To access all features, the device (pocket charger and holder) will need to be registered to your account instead.
Proceed by yourself with PC or Android
Download IQOS App, pair the IQOS and update the firmware. It only takes a few minutes.
Call the Call Center
Our IQOS Experts are available to help you
update your IQOS remotely.
The service is available 7 days a week.
Come by the store
You can get support at any IQOS store, by booking an appointment or, alternatively, by going directly to one of the many official resellers in the area. Your IQOS will be in good hands!
Find a store
Proceed by yourself with your PC or Android
Download IQOS App on your PC or download the app for your Android device. Pair the IQOS and update the firmware. it only takes a few minutes.
Call the Call Center
Our IQOS Experts are available to help you update your IQOS remotely. The service is available 7 days a week.
Come by the store
You can get support at any IQOS store, by booking an appointment or, alternatively, by going directly to one of the many official resellers in the area. Your IQOS will be in good hands!
Find the store
You can get support for updating your IQOS at an IQOS store or authorized reseller. Just enter your address and quickly find the one closest to you.
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