THE LIGHT OF YOUR IQOS 3 DUO HOLDER IS NOT WORKING?
UPDATE THE FIRMWARE.

Download the IQOS desktop app on your PC to update the firmware.

ASSOCIATE

Your IQOS 3 DUO to the desktop app that you have installed on your PC

UPDATE

Your IQOS with the latest firmware version available



THE LIGHT OF YOUR IQOS 3 DUO HOLDER IS NOT WORKING?
UPDATE THE FIRMWARE.

Download the IQOS desktop app on your PC to update the firmware.
Left
Right

ASSOCIATE
Your IQOS 3 DUO to the desktop app that you have installed on your PC

Why is important to update the firmware?

Updating to the latest firmware version can help solve malfunctions and anomalies.

Download the Desktop App



Desktop App IQOS

The application is developed specifically for desktop and laptop computers. Connect your IQOS to the app with a USB cable (you can use the same one you charge IQOS with)



Download User Guide.

Download now

For support in downloading or using the desktop app call us at

800-226042
This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.
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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.