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this website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

Available the video call service
with the store for your city – Find out more

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Caring Weeks
are started.

Until the 25th of June, visit us in store
for a free professional assistance on your device
with blade or pin.

Rely on our
professional assistance.

These are our free services:

Professional support

Professional support

Accurate cleaning of your device

Accurate cleaning of your device

Software upgrades if you use an IQOS 3 DUO.

Software upgrades if you use an IQOS 3 DUO.

Proper maintenance is essential to continue to have a consistent taste experience
and always an optimal functioning of the device.

Are you using one of these device?
We are waiting for you at Caring Weeks.

LIL SOLID 2.0

LIL SOLID 2.0

IQOS 3 DUO

IQOS 3 DUO

IQOS 3

IQOS 3

IQOS 3 MULTI

IQOS 3 MULTI

IQOS 2.4 PLUS

IQOS 2.4 PLUS

IQOS 2.4

IQOS 2.4

Find the nearest store or retailer.

Please enter your address and find the nearest store or retailer and come visit us until the 25th of June.

This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.