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BONDS by IQOS

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First step

First step

Learn how to use and charge your BONDS by IQOS device and find quick tips.

Troubleshooting

Troubleshooting

Sometimes a quick fix is all it takes, let us help you to troubleshoot your BONDS by IQOS device.

Support

Support

If you are on a holiday or travelling for work in a country where IQOS is available and your device is damaged, let us know and we'll send you a replacement for free.

FAQs

FAQs

Find a response to your most common questions.

Something we haven’t covered?

There are several ways you can reach us.

Your question may have already been answered. Browse our FAQs to find out.

Look through our FAQ

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Search for the stores closest to you where you can purchase BONDS by IQOS devices, discover the services dedicated to you or receive assistance.

Talk to an expert. Available every day from 7.00 to 22.00.

This product is not risk free and provides nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.