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Book your
IQOS Experience

Benefits for you: an IQOS Expert always by your side wherever you are to give you support, assistance and special offers.

Book your
IQOS Experience

Benefits for you: an IQOS Expert always by your side wherever you are to give you support, assistance and special offers.

If you proceed with the booking, you declare to be an adult smoker and you agree with your personal data treatment, based on this Privacy Policy

IQOS IQOS IQOS

You can only book an IQOS Experience if you do not have an IQOS Kit registered in your profile.
Purchase on iqos.com. You will have 30 days to change your mind and return it.

*Valid if you buy on iqos.com by May 2, while supplies last. Max 1 purchase per user

IQOS
IQOS
IQOS

You can only book an IQOS Experience if you do not have an IQOS Kit registered in your profile.
Purchase on iqos.com. You will have 30 days to change your mind and return it.

*Valid if you buy on iqos.com by May 2, while supplies last. Max 1 purchase per user

Book your IQOS Experience

Fill in the form

Fill in the form

to start your IQOS Experience

Check yor phone

Check yor phone

An IQOS Expert will contact you in few hours

Start your experience

Start your experience

your IQOS Expert will guide you in the purchase and usage of IQOS

Money back guarantee

Money back guarantee

You will have 30 days from delivery to change your mind and return it

IQOS is not risk free. For adult use only. To know more click here.

Frequently asked questions

How and when will I be contacted?

An IQOS Expert will contact you by phone within 48 hours from your booking. Timings could slightly change under certain circumstances as holiday periods.

How and when will I pay?

You will pay by cash at delivery to the courier at the shipping address provided by you.

How can I return the device after the trial?

You can return the device within 30 days of delivery either (i) autonomously from your IQOS.com profile, (ii) asking to your IQOS Expert or (iii) contacting our Customer Care.

What happens if I experience issues with the device?

Your IQOS Expert will be available for any information and requests.

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Find the IQOS that suits you best.

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This product is not risk free. For adult use only
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this website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Italy who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.